Terms and Conditions for KIND LED – Kind Led Grow Lights
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Terms and Conditions for KIND LED

Terms of Use

The terms and conditions set forth below (the “terms”) govern you while on this site on the World Wide Web (the “site”) and are legally binding on you. If you do not agree with any of the listed conditions, do not access or otherwise use this site or any information contained on this site. Your use of the site shall be deemed to be your agreement to each of the terms set forth below

General use Restrictions

All information, documents, products and services, trademarks, logos, graphics, and images (“Materials”) provided on this site are copyrighted or trademarked and are the property of Kind LED Grow Lights. Any unauthorized use of any material contained on the site may violate copyright laws, trademark laws, the laws of privacy and communications statutes.

Kind LED Grow Lights. grants you the limited right to display the Materials only on your personal computer for your personal use. You agree not to use the materials for any other purpose without the prior written consent of Kind LED Grow Lights. Without limitation, you agree not to reproduce, re-distribute, sell, publish, broadcast or circulate any information contained in the materials to anyone, including others in the same company or organization. You may not post content from this site to news groups, mail lists, or bulletin boards. You acknowledge and agree that, except as set forth herein, you have no right to modify, edit, alter or enhance any of the materials in any manner. This limited license terminates automatically, without notice to you, if you breach any of these terms. Upon termination you agree to immediately destroy any printed or downloaded materials.

You agree not to “frame” or “mirror” any materials or third-party content contained on this site on any other server or internet based device without the advanced written permission of Kind LED Grow Lights or its licensors, respectively. This site may be linked to other sites on the World Wide Web or Internet which are not under the control of or maintained by a Kind LED Grow Lights. Such links do not constitute an endorsement by Kind LED Grow Lights. You acknowledge that Kind LED Grow Lights is providing these links to you only as a convenience, you further agree that Kind LED Grow Lights is not responsible for the content of such sites.

Certain areas of this site are password restricted to authorized users (“Restricted Areas”) If you are an authorized user of the Restricted Areas, you agree that you are entirely responsible for the confidentiality of your password and account information, and agree to notify Kind LED Grow Lights immediately if your password is lost, stolen, disclosed to an unauthorized third party, or otherwise may have been compromised. You agree that you are entirely responsible for any and all activities which occur under your account, including any fees which may be incurred under your password protected account whether or not you are the individual who undertakes such activities. You agree to immediately notify Kind LED Grow Lights of any unauthorized use of your account or any other breach of security in relation thereof known to you.

You acknowledge that this site may include certain inaccuracies or typographical errors which may affect the quality of materials and third-party content. You acknowledge that the materials or any third-party content have not been independently verified or authenticated in whole or in part by Kind LED Grow Lights, and agree that Kind LED Grow Lights does not warrant the accuracy or timeliness of materials or the third-party content, and further agree that Kind LED Grow Lights has no liability for any omissions in the materials and content, whether provided by Kind LED Grow Lights or any third-party.

General disclaimer

Services and Materials are intended only for Kind LED Grow Lights’ customers and are provided only for your convenience.  Kind LED Grow Lights grants you no license or property rights to any such Services and Materials.  Kind LED Grow Lights does not warrant the accuracy, completeness, or reliability of Services and Materials and other items contained on this server or any other server. Therefore, you are not to rely on any Services and Materials provided in this site unless we expressly advise you in writing that you can…Please do not rely upon or utilize the Services and Materials to purchase, sell, trade, or transact in any securities. Note that information provided herein does not meet disclosure requirements of regulatory bodies as may be required in different countries, including but not limited to, the U.S. Securities Exchange Commission. Please do not make any investment decisions based upon Services and Materials provided herein.

The service and materials are provided by Kind LED Grow Lights on an as is basis, and Kind LED Grow Lights expressly disclaims any and all warranties, express or implied, including without limitation warranties of merchantability and fitness for a particular purpose, with respect to any service or materials. The information regarding Private Investment and any information contained in this Web Site do not constitute an offer by Kind LED Grow Lights of any of its securities nor does it constitute a request for an offer to buy any securities. Although you may freely download Services and Materials from this and related sites, Kind LED Grow Lights retains all trademark right and copyright on all text and graphics. You have no right to reproduce them in any way other than for your personal use.

Limitation of Liability

To the maximum extent permitted by applicable law, Kind LED Grow Lights shall not be liable to you or third-party claiming through you for any damage suffered as a result of your displaying, copying or downloading information or material contained on this site. In no event shall Kind LED Grow Lights be liable to you or any third-party for any indirect, extraordinary, exemplary, punitive, special incidental or consequential damages(including loss of data, revenue, profits or other economic advantage) however arising, whether for breach or in tort even if Kind LED Grow Lights has previously advised of the possibility of such possible damage.

Local Laws

Kind LED Grow Lights controls and operates this site from its headquarters in the United States of America. If you use this site from outside the United States of America, you are entirely responsible for compliance with applicable local laws, including but not limited to the export and import laws of other countries in relation to the materials and third-party content.

Violation of Terms of This Site

If you violate the terms of this site, Kind LED Grow Lights reserves the right to terminate service to you without further notice or explanation, Kind LED Grow Lights’ preferred course of action is to advise you of your inappropriate behavior and advise you of any corrective action. However, flagrant violations of these Terms as determined by Kind LED Grow Lights in its sole discretion; will result in immediate termination of service.

You agree that Kind LED Grow Lights and its licensors may make improvements and/or changes in the services and prices described in this site, if any, at any time without notice, and further agree that Kind LED Grow Lights can revise these Terms at any time without notice by updating this posting. Your continued use of the site after such modifications have been made constitutes your acceptance of such revised Terms.

Any action related to these Terms will be governed by California Law and controlling U.S. Law without regard to the choice or conflicts of law provisions of any jurisdiction. You agree to the jurisdiction of the courts located in San Francisco County, California for the resolution of all disputes arising from or related to these Terms and/or your use of the site.

The failure of Kind LED Grow Lights to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Kind LED Grow Lights in writing. The Terms comprises the entire agreement between you and Kind LED Grow Lights and supersede all prior or contemporaneous negotiations, discussions or agreements, if any, between the parties regarding the subject matter contained herein. Your use of the Site, however, is subject to the additional disclaimers and caveats that may appear throughout the site.

Trademarks

“Kind LED Grow Lights”, “Kind LED”, “kindledgrowlights.com”, “Close Encounters of the Third Kind”, and “…One Giant Leap for Mankind” are trademarks of Kind LED Grow Lights in the United States and other countries. Unauthorized use or duplication of these marks is strictly prohibited by law.

 

 

Terms & Conditions

Domestic

90 Day Full Warranty | 3 Year Limited   

What Is Covered

Kind LED Grow Lights products are warranted against defects in materials and/or workmanship for a period of three (3) years from the original date of purchase.  During the warranty period, Kind LED will either repair or replace any covered, defective product.  Within the first 90 days, Kind LED will incur all costs associated with the repair, or replacement, and return of the defective product.  After 90 days, the customer will assume responsibility of shipping the defective product back to Kind LED for the remainder of the warranty period.  Kind LED will, in turn, assume responsibility for up to $50.00 per light of the shipping fees associated with returning the repaired or replaced product back to the purchaser.   Return shipping fees in excess of $50.00 will be the responsibility of the purchaser.

What is Not Covered

This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature.  This warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kind LED to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product.

How to Obtain Warranty Service

In order to enforce the rights under this warranty, the original purchaser must notify Kind LED of a warranty claim by contacting a Kind LED representative at (855) 559-5463 or info@kindledgrowlights.com.  At this time, the original purchaser will be called upon to provide proof of purchase and the unique lot number located on the silver sticker on top of the housing.  The Kind LED representative will either attempt to assist in troubleshooting, request photos showing defect, or issue a Return Authorization Number and provide more detailed return instructions.  Upon receipt and review of the defective product, Kind LED will repair or replace, and return within five (5) business days.

90 Day Money Back Guarantee

*Offer Valid for all K3 and K5 series LED lights.  Bar Lights not included*

Kind LED Grow Lights is so confident in the performance of our cutting edge products that we offer a complete 90 Day money back guarantee.  If you are unsatisfied with your purchase for any reason, we will gladly accept a return, and provide a refund less shipping and restocking fees.

Eligibility requirements are as follows:

  • 90 days begins from date of purchase
  • Offer valid for up to two lights
  • Offer valid for original purchaser only
  • Offer valid for first purchase of Kind LED products only
  • Offer valid for returns only, exchanges are subject to a 30 day return policy and restocking fee
  • Product must be returned in “like new” condition and in original packaging
  • Offer valid for direct purchasers only. Customers purchasing via authorized resellers are subject to policies of reseller

How to Obtain Refund Service

In order to enforce the rights under this warranty, the purchaser must notify Kind LED of a return claim by contacting a Kind LED representative at (855) 559-5463 or info@kindledgrowlights.com.  At this time, the purchaser will be called upon to provide proof of purchase and the unique lot number located on the silver sticker on top of the housing.  The Kind LED representative will verify qualifying information and, if eligible, issue a Return Authorization Number, as well as provide more detailed return instructions.  Upon receipt and review of the returned product, Kind LED will issue return credit less applicable fees within ten (10) business days.

Returns

Returns not qualifying for the 90 Day Money Back Guarantee can still be returned within 30 days from the date of purchase.  Pending the below conditions are met, purchaser will receive a refund less a 15% restocking fee and any associated shipping fees

  • 30 days begins from date of purchase
  • Valid for original purchaser only
  • Product must be in “like new” condition and in original packaging

Damage Claim Policy & Procedure

Currently damages to Kind LED Grow Lights shipments occur less than .05% of the time.  In the unfortunate event that damages do occur, the following procedure and timeline must be followed in order to ensure the expeditious delivery of a replacement system and a claim being filed with the damaging carrier.

  1. When customer receives their Kind LED Grow Light, the external packaging must be inspected for any rips, tears, punctures, abrasions, creases, or any marks that may indicate damage on the interior.
  2. Customer will then inspect contents alongside the delivering driver.
  3. Significant damages should be refused by customer and signed off on by driver.
  4. Damages not noticed and seen with driver present may still be claimed as concealed damages.
  5. A KIND LED representative MUST BE NOTIFIED OF THE DAMAGES (refused or concealed) WITHIN 48 HOURS IN ORDER TO SUCCESSFULLY BEGIN A CLAIM WITH THE SHIPPING COMPANY. Customers exceeding this time frame may be penalized with a delay and/or forfeiture of a replacement, and or financial penalties.
  6. The assigned Kind LED representative will require pictures and a description of the damages.
  7. Once the required pictures and description are received, a pick-up of the damaged product, and the shipment of a replacement product, will be scheduled.
  8. Provided that all of the above requirements are met, Kind LED will make every effort to send a replacement system within 72 hours. However, extenuating circumstances may prevent 100% adherence to this policy.


International Shipping, Returns, and Warranty Policy

Due to the high costs associated with international logistics, Kind LED maintains a separate shipping, returns, and warranty policy for overseas orders.  Kind LED will continue to make best efforts to provide international customers with the same high standards, due diligence, and industry-leading customer service as we do our domestic clients, but will be unable to bear the increased costs of logistics fees associated with international shipping.

Kind LED International Warranty Policy

Kind LED will honor its three-year limited warranty policy to repair or replace defects in materials and/or workmanship on Kind LED lights, but will be unable to incur fees associated with transit of repaired or replaced items.  Because of this, in many cases Kind LED will assist in seeking cost effective alternatives, such as utilizing repair facilities that are closer to country of purchaser.

What Is Covered

Kind LED Grow Lights products are warranted against defects in materials and/or workmanship for a period of three (3) years from the original date of purchase.  During the warranty period, Kind LED will either repair or replace any covered, defective product.  

What is NOT Covered

This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature.  This warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kind LED to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product.

How to Obtain Warranty Service

In order to enforce the rights under this warranty, the purchaser must notify Kind LED of a warranty claim by contacting a Kind LED representative at (855) 559-5463 or info@kindledgrowlights.com. 
At this time, the original purchaser will be called upon to provide proof of purchase and the unique lot number located on the silver sticker on top of the housing.  The Kind LED representative will either attempt to assist in troubleshooting, request photos showing defect, or issue a Return Authorization Number and provide more detailed return instructions. 


Returns/ Exchanges

Kind LED is ONLY able to accept exchange or missing parts requests for international orders within 30-days from the date of delivery and only so as all shipping expenses are paid for by consumer. Kind LED is unable to accommodate any requests falling outside of 30-days.
ALL shipping expenses, to and from, must be paid by consumer for any exchanges, missing parts, or replacement requests.
All exchanges and warranty items must be returned in their original condition with original packaging and must not be altered in any way in order to guarantee a full refund or replacement.

Duties/ Customs Fees

In addition to standard shipping costs, international orders are subject to both duties and customs fees.  Due to the variable nature of these incurred costs, Kind LED is unable to fully assess charges at time of purchase. Any additional customs charges and fees are the sole responsibility of the purchaser.  If you are unfamiliar with customs fees and charges for your country, please speak to your local postal or customs office for more information.

In the event that customs fees and charges are refused by purchaser at time of delivery, product will be returned to Kind LED and initial payment by purchaser will be used to cover all incurred fees, as well as a 15% restocking fee.  Any remaining sum will be refunded to purchaser.



Orders on Hold

Order with different billing and shipping address need additional documents before it gets processed. An email will be sent requesting a valid ID with the Credit card used to make the purchase as well as a verified billing statement
•  The order will be canceled within 3 business days if no response is given to original email. 

 

LEGAL DISCLAIMER

Kind LED Grow Lights products were designed with the intention of creating an ideal growing environment for plants, vegetables, fruits, and herbs as a solution to the dilemma of certain locales and outdoor climates being unsuitable for growing and producing healthy plants.

Kind LED Grow Lights products are to be used for lawful purposes only.  It is the responsibility of you as the purchaser to know and abide by all laws pertaining to the use of your Kind LED Grow Lights product.

Kind LED Grow Lights will not be held liable for any unlawful state or federal activity arising out of the post-sale use of our products.  By purchasing a Kind LED Grow Light product, you are agreeing to the terms & conditions, confirming that you as the purchaser are attesting to the lawful use of our product and are thereby solely responsible for acting in conformance with all applicable regulations.

 

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